The problem arose after my tv died, the tv that the home tech who installed fios hooked up, I can now change to my Roku without having to get up and do it manually.

The tech that assisted me was kind and patient and he walked me thru it and it was a successful Process. I also that day had a tech glitch with my remote control and changing to my Roku box from cable stations.

Help seniors it would still be appreciated. I always can use a lower rate and if you can I was going to go back to Optimum to get lower rate but the fees to change up are awful. I know you can trace who it was and commend him for making me a happier customer. Understanding and empathy that I will tell everyone of the kindness of Fios/ Verizon. I have no employment and I am a senior on I love Verizon they don’t have hidden fees and bills fluctuate like Comcast I had Comcast for three months and their bills keep going up for no reason the first bill I paid was 62 and the second 62 and their third bill they billed me 79 dollars and I had no idea why the bill increased like that and they sent me Comcast tv and they charged me for it even though I didn’t ask for it over all my experience with Comcast was very terrible but with Verizon is drastically the opposite of that what I love about them is they don’t have any hidden fees what you see is what you pay and they didn’t charge me for equipment and installation and they dig under my house to do the installation in another day than the day of the installation and they didn’t charge me for it over all I’m content with the services of Verizon I know I posted a week or two ago I the app didn’t work but it was my own illiteracy I didn’t know how to work the app and I called customer service and they said I order for the app to work I need to logout and log back in in the previous massage I said the app doesn’t show bills details but thanks to Cady customer service now it works I’m never leaving Verizon

Fios tv app for mac